Which of the Following Is the Last Step in Handling

question 111

Multiple Choice

Which of the following is the last step in handling a customer complaint?

• A) Take the action to make it up to the customer.
• B) Agree that the mistake should not have happened.
• C) Tell the customer what you are going to do about it.
• D) Take precautions to prevent the mistake in the future.

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Definitions:

Parenting Goal

Objectives or outcomes that parents aim to achieve in the process of raising their children, such as instilling values, ensuring safety, and fostering emotional well-being.

Temperament

An individual's innate predisposition towards emotional reactivity and intensity of behavior.

Developmental Changes

The transformations and growth individuals undergo over their lifespan, including physical, cognitive, emotional, and social changes.

Middle to Late Childhood

The stage of human development that typically ranges from about 6 to 12 years of age, characterized by significant growth in cognitive, emotional, and social domains.