Ian Is a Clerical Worker

question 102

Multiple Choice

Ian is a clerical worker. He sorts files, as do the other ten employees in the department. All the employees know that they are supposed to place the files in the exact place when they are finished so that others can find them when they need them. As a rule, employees should have only one file out at a time. Ian's supervisor notices that Ian has five files on his desk of which one is a file that another employee urgently needs. Which of the following steps of the coaching model should Ian's supervisor follow immediately after describing to Ian his current behavior?

• A) Refer to past feedback
• B) Describe desired performance
• C) Get a commitment to the change
• D) Use disciplinary action

Differentiate between various professional roles in the field of psychotherapy and psychiatry.

Acknowledge the diversity in therapy approaches and the importance of tailoring treatment to individual client needs.

Recognize the impact of cultural factors on therapy and mental health treatment.

Understand the common areas of concern addressed by all psychotherapies and the challenges associated with drug therapy.

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Definitions:

Hold-Off Pressure

The pressure needed to prevent a fluid or gas from moving forward or leaking in a system.

Spring Brake Circuit

A pneumatic brake system component that uses compressed air acting on a spring to apply braking force.

Pneumatic Rivet Gun

A tool powered by compressed air used to drive rivets, typically used in metalwork and manufacturing.