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Which of the Following Is the First Step in Handling

question 71

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Which of the following is the first step in handling customer complaints?


Definitions:

No-fault Insurance

An insurance policy where each party's insurance company pays for their own losses, regardless of who was at fault in the incident.

Short-rate Refund

A partial refund of an insurance premium, calculated using the short-rate method, which accounts for administrative costs and the increased risk to the insurer of policies cancelled before their original expiration.

Premium Rate

The price of an insurance premium per unit of coverage, often expressed in terms of monthly or annual cost.

Premium Rate

The price of an insurance policy, typically quoted as a cost per hundred or thousand dollars of coverage.

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