You've Been Promoted from Being an Employee in One Department

question 102

Multiple Choice

You've been promoted from being an employee in one department to becoming the supervisor in another. The supervisor you are replacing did not succeed in getting much work done because he let employees make ongoing decisions. Production declined in recent months and that is why you got the job. As a situational manager, which management style should you use?

• A) Autocratic
• B) Consultative
• C) Participative
• D) Laissez-faire

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Definitions:

General Adaptation Syndrome

A theoretical model describing the body's response to stress in three stages: alarm, resistance, and exhaustion.

Stressor

A chemical or biological agent, environmental condition, external stimulus, or an event that causes stress to an organism.

Resistance

The refusal to accept or comply with something; the attempt to prevent something by action or argument, often seen in contexts of physical training or disease treatment.

General Adaptation Syndrome

A three-stage response model that the body follows in reaction to stress, comprising alarm, resistance, and exhaustion phases.