Cindy Didn't Say Anything the First Time Carl Jostled Her

question 6

Multiple Choice

Cindy didn't say anything the first time Carl jostled her as they passed in the hall. On the way back, he did it again. This time, Cindy caught his eye, smiled, and said, "Carl, you should signal before crossing into my lane." Cindy's behavior is best described as _____.

• A) aggressive
• B) passive
• C) assertive
• D) passive-aggressive

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Definitions:

External Factors

Elements outside of an organization that can affect its performance and strategies, such as market trends, regulations, and economic conditions.

Projection

A psychological defense mechanism where individuals attribute their own undesirable feelings, motives, or intentions to someone or something else.

Concepts Execution

The process of turning strategic concepts and plans into actionable tasks or operations within an organization.

Co-workers

Individuals working together in the same organization or on the same team, often sharing tasks and goals.