Examlex
_____ statements paraphrase the message back to the sender to convey understanding and acceptance.
Social Rules
Agreed-upon guidelines that dictate the behavior expected of individuals within a society or group.
Conventions
Established norms, rules, or practices that dictate certain behaviors or actions within a society or group.
Difference-equals-deficit
A biased belief that differences in cultural or individual characteristics are inherently inferior.
Hearing Impaired
A term used to describe individuals who have partial or total inability to hear; includes both those who are hard of hearing and those who are deaf.
Q12: _ behavior is an avoidance of behavior
Q17: _ refers to the degree to which
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Q84: Emotional labor requires the expression of feeling
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Q102: "Do not smile too much. In this