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Consider a specific job you hold or have held. Measure your job satisfaction for the job by rating each of the seven determinants of job satisfaction using a scale from 1 (not satisfied) to 5 (satisfied); then add up the total points and divide by seven to get your average, or overall, job satisfaction level. Be sure to write down the seven determinants and your ratings.
John Kotter
An author and professor known for his work on leadership and change management, particularly his 8-step process for leading change.
Leadership
The process of guiding and directing the behavior of people in the work environment.
Management
The process of dealing with or controlling things or people, including planning, organizing, directing, and controlling resources to achieve organizational goals.
Autocratic Style
A style of leadership in which the leader uses strong, directive actions to control the rules, regulations, activities, and relationships in the work environment.
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