Eric Berne Introduced _____

question 71

Multiple Choice

Eric Berne introduced _____.

• A) sensitivity training
• B) transactional analysis
• C) the Hawthorne effect
• D) theory Z

---

Definitions:

Break-even Point

The point at which total costs and total revenue are equal, meaning no net loss or gain, and a key financial analysis metric for businesses.

Per Month Salary

The amount of monetary compensation provided to an employee by an employer, calculated and paid on a monthly basis.

Gross Profit

The financial profit a company makes after subtracting the costs of producing and selling its products from the revenue generated from sales.

Authoritative Management Style

A leadership approach characterized by clear directives and control by the manager over decisions and processes.