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Value Chain Analysis Focuses Primarily on the Question, "What Value

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Value chain analysis focuses primarily on the question, "What value does the company want to deliver to these customers?"


Definitions:

Appointment Time

The specific time scheduled for a meeting, consultation, or medical treatment between a patient and a healthcare professional.

Communication

The process of sharing information, ideas, or feelings between individuals or groups, typically involving a sender, a message, and a recipient.

Soft Skill

Personal attributes that enable individuals to interact effectively and harmoniously with other people.

Medical Records

Documented information pertaining to a patient's medical history, treatments, and health conditions, maintained for the purpose of guiding future care.

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