An Axon in Your Hand Causes Contraction of a Muscle

question 73

Multiple Choice

An axon in your hand causes contraction of a muscle fiber in your finger as you write. This neuron belongs to which branch of the nervous system?

• A) Central
• B) Somatic
• C) Sympathetic
• D) Parasympathetic

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Definitions:

Responsiveness

The speed and quality of a response to customer inquiries, complaints, or needs, reflecting a company's customer service level.

Service Quality

The assessment of how well a delivered service matches customer expectations, often used as a key performance metric in service industries.

Voice-of-customer

A term used to describe the process of capturing customers' preferences, experiences, needs, and expectations.

Quality Gap Analysis

An assessment method used to identify the difference between the perceived quality of products/services and the expected quality by customers.