What Is the Focus of CRM Programs

question 74

Multiple Choice

What is the focus of CRM programs?

• A) Utilizing social media marketing
• B) Monitoring Internet privacy
• C) Retaining current customers
• D) Gaining Web site sponsors
• E) Prospecting for new clients

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Definitions:

Axilla

The underarm area, armpit.

Underarm Pad

A piece of material used to absorb sweat and prevent stains in the armpit area, often adhered to clothing or directly applied.

Crutches

Mobility aids used to transfer weight from the legs to the upper body during walking or standing.

Body Mechanics

The use of appropriate body positioning when moving and lifting objects to avoid injury.