When Purchasing a Mobile Phone, the Product You Are Buying

question 76

True/False

When purchasing a mobile phone, the product you are buying is more than just the phone.
The three components of a product are the core customer value, the actual product, and the associated services. In this case the associated services include the cellular service.

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Definitions:

Social Intelligence

The ability to understand and manage interpersonal relationships effectively, by recognizing and interpreting social cues and dynamics.

Emotional Intelligence

The ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, and overcome challenges.

Cognitive Skills

Mental abilities that enable understanding, learning, problem-solving, and decision-making.

Foresight

The ability to anticipate future trends, consequences, or needs and prepare accordingly.