Employees' Knowledge,courtesy,and Ability to Convey Trust and Confidence Make Up

question 96

Multiple Choice

Employees' knowledge,courtesy,and ability to convey trust and confidence make up which dimension of the RATER scale?

• A)reliability
• B)empathy
• C)tangibles
• D)assurance
• E)responsiveness

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Definitions:

Total Cost

Total cost refers to the complete sum of all expenses incurred in the production of goods or services, including fixed and variable costs.

Child Abuse Prevention

Strategies and actions aimed at stopping maltreatment of children, including physical, emotional, sexual abuse, or neglect.

Homosexuals

Individuals attracted to members of the same sex.

Professionals

Professionals are individuals who possess specialized knowledge, skills, and often credentials in a particular field, engaging in activities considered a profession.