Tracie, Working at a Research Facility in WashingtonD

question 35

Multiple Choice

Tracie, working at a research facility in WashingtonD.C., needs to communicate with Juan, who is in Mexico City, about a project they are working on. Although Juan has perfect command of English, they are still facing a(n) ______ barrier to communication.

• A) semantic
• B) physical
• C) encoding
• D) medium
• E) Personal

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Definitions:

Salesperson Uses

The strategies, techniques, and tools employed by sales professionals to engage with customers and successfully sell products or services.

Multiple-Question Approach

A questioning strategy that employs a series of questions to gather comprehensive information or facilitate problem-solving, ensuring thorough understanding.

SPIN

A sales technique that stands for Situation, Problem, Implication, and Need-payoff, focusing on asking questions to understand and develop a client's needs.

Complementary Approach

A strategy or method that enhances or completes something else, often through the combination or coordination of separate elements or techniques.