Nordstrom Department Store Chain Emphasizes the Great Lengths to Which

question 134

Multiple Choice

Nordstrom department store chain emphasizes the great lengths to which it goes in customer service,an example of which reason to enforce norms?

• A)to clarify role expectations
• B)to emphasize the organization's central values
• C)to create cohesiveness
• D)to help the group survive
• E)to help individuals avoid embarrassing situations