OD Has Three Steps: Diagnosis,intervention,and Conflict

question 137

True/False

OD has three steps: diagnosis,intervention,and conflict.

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Definitions:

Flexible Goggles

Eyewear designed with adaptable and bendable materials, commonly used for protective purposes in sports or industrial settings.

Assumptive Close

A closing technique where the salesperson assumes that the prospect has already decided to buy and moves forward with the next steps as if the decision has been made.

Prospect

A potential customer or client who has shown interest in a company's product or service.

Direct Close

A sales technique where the salesperson directly asks the customer to make a purchase.