Michele Had Been Working as an Executive Assistant to the President

question 115

Multiple Choice

Michele had been working as an executive assistant to the president for nearly 25 years,so when she retired no one had a good idea of all that her job entailed.Before she left,Sharon sat with her for two weeks to observe her duties and ask her the details of all functions.Sharon was performing a(n) __________.

• A)behavioral-description interview
• B)performance appraisal
• C)informal appraisal
• D)job rotation
• E)job analysis

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Definitions:

First Order

The initial purchase made by a customer from a business, often seen as a critical step in establishing a customer relationship.

Account Penetration

A measure of the depth of sales or services provided to a specific customer, often aimed at increasing the share of the customer's purchasing.

Maximizing Sales

The process of increasing the amount or value of products or services sold, often by employing strategies and techniques to attract more customers or by enhancing the effectiveness of sales efforts.

Transaction Selling

A sales approach focused on single, one-time sales transactions rather than developing long-term customer relationships.