Astrid,a Customer Service Representative,was Asked by One of Her Customers

question 107

Multiple Choice

Astrid,a customer service representative,was asked by one of her customers if her company would be interested in joining the chamber of commerce to meet potential customers.Astrid believes this is a very good idea and approached her manager,Alan,about becoming a chamber member.Alan told Astrid that "Since the cost of membership is over $500 and you will have to leave the office to attend meetings,I will have to get approval from management above me." This is an example of how important decisions are made in organizations with _____.

• A)decentralized authority
• B)unity of command
• C)work specialization
• D)centralized authority
• E)line managers

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Definitions:

Financial Lease

A lease agreement where the lessee effectively obtains all the risks and rewards of ownership without actually owning the asset.

Financial Statement

A formal record of the financial activities and position of a business, person, or other entity, providing an overview of its financial performance and health.

Leasing Paradox

The phenomenon where leasing an asset may be more advantageous than purchasing it, despite leasing being more expensive in the long term.