Delux Technology Has a Reputation of Reliability and Winning Customer

question 115

Multiple Choice

Delux Technology has a reputation of reliability and winning customer service,building this highly respected name brand over the last 15 years.As a speaker at a business conference,Steve,the CEO of Delux,told his audience that "We have built our reputation by changing little over the last several years,but consistently helping customers with great,caring service and a reliable product." Delux Technology utilizes a ____.

• A)defensive strategy
• B)merger approach
• C)retrenchment strategy
• D)growth strategy
• E)stability strategy

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Definitions:

Physical and Economic Survival

The requirement for basic necessities that sustain life and the financial means to secure these necessities.

Understanding Others

involves the ability to empathize and comprehend the thoughts, emotions, and behaviors of others, fostering better interpersonal relationships.

Sensitivity

The quality of being quick to detect or respond to slight changes, signals, or influences.

Physiological Needs

The basic human requirements, such as food, water, and sleep, as identified in Maslow's Hierarchy of Needs.