To Maintain a Competitive Advantage,the Top Management of a National

question 77

Multiple Choice

To maintain a competitive advantage,the top management of a national furniture store made the decision to increase employee training,add rewards that motivate employees,and look at improving procedures related to disciplining workers.These decisions are part of the ______ role.

• A)figurehead
• B)leadership
• C)liaison
• D)spokesperson
• E)negotiator

---

Definitions:

Receivables

Money owed to a business by its customers for goods or services delivered or used but not yet paid for.

Allowance Method

An accounting technique to estimate and account for bad debts, where anticipated uncollectible accounts receivable are predicted and recorded.

Uncollectible Receivables

Accounts receivable that cannot be collected from customers, often recognized as a bad debt expense.

Net Realizable Value

The estimated selling price of goods, minus the cost of their sale or disposal.