When a Company Experiences Excessive Technical and Process Standardization That

question 96

Multiple Choice

When a company experiences excessive technical and process standardization that limit the flexibility of business units, or frequent exceptions to the standards that increase costs and limit business synergies, this is often the result of senior management failing to answer the question:

• A) Which IT capabilities should be companywide?
• B) How much should be spent on IT?
• C) Which business processes should receive our IT dollars?
• D) Whom should we blame if an IT initiative fails?

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Definitions:

Leadership Identity Construction

The process by which individuals come to see themselves as leaders, developing their self-concept and leadership style over time.

Trust

The firm belief in the reliability, truth, or ability of someone or something.

Granting

The act of giving or allowing something as a concession or recognition, often used in the context of rights, privileges, or permissions.

Leader-member Exchange

Describes the dynamic and unique relationships that form between leaders and their individual followers, potentially influencing performance and satisfaction.