All of the Following Are Examples of the Business Value

question 57

Multiple Choice

All of the following are examples of the business value of operational CRM except:

• A) Enables easy collaboration with customers, suppliers, and partners
• B) Supports customer interaction with greater convenience through a variety of channels, including phone, fax, e-mail, chat, and mobile devices
• C) Synchronizes customer interactions consistently across all channels
• D) Makes a company easier to do business with

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Definitions:

Geographic Region

A specific area or division on the Earth's surface characterized by unique physical, political, or cultural traits.

Projects

Unique, temporary endeavors undertaken to create a product, service, or result with specific objectives that must be accomplished within set parameters of time, budget, and resources.

Products

Goods or services offered by a company to customers.