Which of the Following Is an Example of the Business

question 8

Multiple Choice

Which of the following is an example of the business value of collaborative CRM?

• A) Provides all users with the tools and information that fit their individual roles and preferences
• B) Improves efficiency and integration throughout the supply chain
• C) Empowers all employees to respond to customer demands more quickly
• D) Synchronizes customer interaction with greater convenience through a variety of channels, including phone, fax, e-mail, chat, and mobile devices

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Definitions:

Congressional Approval

The formal consent given by the United States Congress to enact legislation, ratify treaties, or confirm appointments.

Saddam Hussein

Former President of Iraq from 1979 to 2003, known for his brutal regime and for leading Iraq through the Iran-Iraq War and Gulf War.

Hurricane Katrina

Hurricane Katrina was a devastating Category 5 storm that struck the Gulf Coast of the United States in August 2005, leading to significant loss of life, widespread flooding, and extensive property damage, particularly in New Orleans.

Government's Response

Actions taken by a governmental body in reaction to internal or external events, challenges, or crises.