According to the Text, a Company Can Boost Its Profits

question 84

Short Answer

According to the text, a company can boost its profits by _______________ percent by increasing its annual customer retention by only 5 percent.

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Definitions:

Organisational Change

An ongoing process of altering an organization's strategies, structures, procedures, technologies, or culture to handle new challenges or opportunities.

System

A set of connected elements or components that work together for a particular purpose.

Predatory Pricing

A pricing strategy where a company sets prices below costs to eliminate competition and gain market control.

Antitrust Laws

Regulations established by governments to prevent large companies from monopolising markets, encouraging competition and protecting consumers.