Distribution and Manufacturing Are Considered Front Office Systems; Customer Service

question 18

True/False

Distribution and manufacturing are considered front office systems; customer service and sales order entry are back office systems.

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Definitions:

Secondary Reinforcer

A stimulus that becomes reinforcing through its association with a primary reinforcer, not through its own inherent value.

Secondary Reinforcer

A stimulus that gains reinforcing qualities through being linked with a primary reinforcer.

Positive Reinforcer

A stimulant that, when presented after a behavior, increases the likelihood of that behavior occurring again.

Positive Reinforcement

Positive Reinforcement is a behavioral principle where the introduction of a pleasant stimulus following a desired behavior increases the likelihood of that behavior being repeated.