Which of the Following Applications Focuses on Acquiring and Retaining

question 10

Multiple Choice

Which of the following applications focuses on acquiring and retaining profitable customers via marketing, sales, and service processes?

• A) Customer relationship management
• B) Enterprise resource planning
• C) Knowledge management
• D) Supply chain management

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Definitions:

Palmar Interosseous

Muscles located on the palm of the hand, responsible for the movement and positioning of the fingers.

Extensor Muscle

A muscle whose contraction causes an extension of a limb or part of the body.

Fascia

A band or sheet of connective tissue, primarily collagen, beneath the skin that attaches, stabilizes, encloses, and separates muscles and other internal organs.

Tendon

A tough band of fibrous connective tissue that usually connects muscle to bone and is capable of withstanding tension.