When Customers Become Dependent on Mutually Beneficial Inter-Enterprise Information Systems

question 19

Multiple Choice

When customers become dependent on mutually beneficial inter-enterprise information systems, they become reluctant to switch to a company's competitors because they would incur all following costs except:

• A) Time
• B) Money
• C) Innovation
• D) Effort

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Definitions:

Communication Contexts

Communication contexts refer to the various environments or situations in which communication occurs, shaping the way messages are sent, received, and interpreted.

Professional Roles

Specific positions or job functions defined within an organization's structure.

Organizational Context

The environmental factors, both internal and external, that influence the operations and culture of a business entity.

Grapevine Network

An informal communication channel within an organization, characterized by the unofficial and rapid spread of information or rumors.