According to the Manager's Shoptalk of Chapter 2, Which of the Following

question 21

Multiple Choice

According to the Manager's Shoptalk of chapter 2, which of the following is not in the top five contemporary management tools?

• A) Collaborative innovation
• B) Mission and vision statements
• C) Customer segmentation
• D) Strategic planning
• E) Customer relationship management

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Definitions:

Implicit Contract

An unwritten and unspoken agreement between individuals, often based on common norms or expectations.

Formal Contract

A legally binding agreement between parties, outlined in a document with specific terms and conditions.

Measurable Objective

A specific and quantifiable goal that can be evaluated to determine if it has been achieved.

Communication Skills

The ability to convey or share information, ideas, and feelings effectively through verbal, non-verbal, written, and digital mediums.