Customer Relationship Management Systems Collect and Manage Large Amounts of Data

question 137

True/False

Customer relationship management systems collect and manage large amounts of data about customers and make them available to employees.

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Definitions:

Fear Of Heights

An anxiety disorder also known as acrophobia, characterized by an extreme and irrational fear of high places.

Habituation

The process by which an organism reduces its response to a repeated stimulus over time, not due to fatigue or sensory adaptation.

Short-Term Memory

The ability to keep a limited amount of data in a state of readiness and easy access for a brief duration.

Dishabituation

The process of responding to an old stimulus as if it were new again, following the presentation of a new stimulus that interrupts the process of habituation.