Which of the Following Uses the Latest Information Technology to Keep

question 153

Multiple Choice

Which of the following uses the latest information technology to keep in close touch with customers and to collect and manage large amounts of customer data?

• A) Supply Chain Management
• B) Learning Organizations
• C) Scientific Management
• D) Customer Relationship Management
• E) The Humanistic Approach

---

Definitions:

Expected Profit

The forecasted or anticipated earnings from an investment or business activity, considering potential risks and returns.

Current Cost

The price that would be paid for goods or services if purchased in the current market, as opposed to historical cost.

User Cost

The cost of using a durable good or asset, which includes depreciation, interest lost on funds used to buy the asset, and maintenance costs.

Nonrenewable Resources

Natural resources that cannot be replenished within a human lifetime, such as fossil fuels or minerals.