If a Company Emphasizes That "No Purchase Is Complete Until

question 126

Multiple Choice

If a company emphasizes that "no purchase is complete until the customer is satisfied," then it's:

• A) utilizing a symbol.
• B) communicating its values to customers.
• C) using a slogan to present their values to customers and employees.
• D) utilizing a hero for the purpose of conveying values.
• E) using customers to harass the employees.

---

Definitions:

Cash Inflows

Money or other assets that come into a company or economy, often from sales, investments, financing, and other sources.

Cash Payback Period

The duration required for an investment to generate cash flows sufficient to recover the initial outlay or cost.

Net Income

A company's earnings that remain after subtracting all expenses and taxes from total revenue.

Expenditure

Money spent or cost incurred in an organization's efforts to generate revenue, representing the consumption of goods and services.