What Is Force Field Analysis

question 159

Multiple Choice

What is force field analysis?

• A) The analysis of the forces that drive customers to a certain organization
• B) The analysis of the forces that drive the organization of a company
• C) The process of determining which forces drive and which resist a proposed change
• D) The process by which an organization forces changes to occur
• E) none of these

---

Definitions:

Emotional Dissonance

A condition where there is a discrepancy between the emotions one feels and the emotions one displays, often leading to stress.

Self-Esteem

Refers to an individual's sense of their own worth or value.

Persuasion

The act or process of influencing someone's beliefs, attitudes, or behaviors through communication.

Internal Locus Of Control

A psychological concept that describes individuals who believe they have control over the outcomes of their actions and experiences, as opposed to being controlled by external forces.