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According to MANAGER'S SHOPTALK in chapter 12, which of the following is not a characteristic used to help foreign managers understand Americans?
Supervision
Supervision involves overseeing the performance and tasks of employees to ensure that organizational goals are met efficiently and effectively.
Marketing Plans
Detailed, strategic documents that outline the marketing efforts intended to achieve business goals over a specific period.
Top Management
The highest level of management in an organization, responsible for setting policies, making strategic decisions, and overseeing all operational activities.
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