Which of the Following Refers to Work Behavior That Goes

question 118

Multiple Choice

Which of the following refers to work behavior that goes beyond job requirements and contributes as needed to the organization's success?

• A) Job satisfaction
• B) Organizational citizenship
• C) Cognitive dissonance
• D) Job involvement
• E) Organizational Commitment

Recognize the role of adequate explanations in reducing negative employee reactions.

Define and identify congruence in communication.

Understand the impact of communication media and systems on information sharing and secrecy.

Comprehend how feedback enhances organizational communication.

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