Briefly Explain Some of the Institutional Arrangements That Ensure That

question 47

Essay

Briefly explain some of the institutional arrangements that ensure that managers work toward increasing the value of a firm.

Recognize the role of social computing in Human Resources, particularly in recruitment and job-seeking.

Understand the impact of social computing on customer relationship management (CRM) and its alteration of customer expectations and corporate capabilities.

Familiarize with the use of social computing for social media management by businesses.

Understand the practice and benefits of analyzing social media data to improve customer experience and business operations.