According to MANAGER'S SHOPTALK in Chapter 16, Some Ways to Improve

question 136

Multiple Choice

According to MANAGER'S SHOPTALK in Chapter 16, some ways to improve communication with a non-native English speaker include all of the following EXCEPT:

• A) keep your message simple
• B) select your words with care
• C) cover your mouth with your hand
• D) speak slowly and carefully
• E) fight the urge to shout

Identify the importance of non-judgmental responses in client engagement.

Recognize the role of humor and its appropriate use in social work practice.

Understand the concept of stacking questions and their impact on client communication.

Appreciate the need for empathic and client-centered communication strategies.

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Definitions:

IV Fluid

A liquid substance introduced into the body through a vein for the purpose of hydration, nutrition, or medication delivery.

mL/hr

Milliliters per hour, a unit of measure indicating the flow rate of fluids, often used in medical treatments and infusions.

Infusion Completed

The conclusion of a process where fluids, medication, or nutrients are delivered intravenously or through other routes directly into the bloodstream over a set period.

Blood Transfusion Tubing

Medical tubing used to deliver blood or blood components from a container to a patient's circulatory system during a transfusion procedure.