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The International Organization for Standardization Developed a Quality Management Standard

question 38

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The International Organization for Standardization developed a quality management standard that relies upon several quality management areas including management,resources and realization.


Definitions:

Lose-Lose Conflict

A situation where all parties involved in a conflict end up worse off or do not achieve their objectives.

Conflict Management

The practice of identifying and handling conflicts in a sensible, fair, and efficient manner, with the goal of reaching a resolution that is acceptable to all parties.

Project Time Logs

Records maintained to track the amount of time spent on various tasks or activities within a project, facilitating time management and efficiency.

Relationship Goals

Goals in negotiation that are concerned with the ways people work together.

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