Joseph Juran Provided Guidance Regarding How to Conduct Quality Planning

question 31

Multiple Choice

Joseph Juran provided guidance regarding how to conduct quality planning.All of the following items are consistent with his quality planning guidance EXCEPT:

• A) identify all customers and their needs
• B) quality must be inspected into the process
• C) develop methods to satisfy customer requirements
• D) develop requirements based on customer needs

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Definitions:

Knights Of Labor

Founded in 1869, the first national union; lasted, under the leadership of Terence V. Powderly, only into the 1890s; supplanted by the American Federation of Labor.

Nativism

The political policy or practice of preserving or reviving an indigenous culture, especially the prioritizing of native inhabitants over immigrants in matters of employment and immigration.

Disfranchising

The act of revoking someone's right to vote or denying a person or group access to franchise or political rights.

Suffrage

The right to vote in political elections; a crucial element in democratic societies that determines citizens' participation in selecting their government and influencing policies.