According to MANAGER'S SHOPTALK in Chapter 17, Techniques That Will

question 5

Multiple Choice

According to MANAGER'S SHOPTALK in Chapter 17, techniques that will bring out the best in people and ensure a productive meeting include all of the following EXCEPT:

• A) give everyone a voice
• B) state the purpose
• C) discourage a clash of ideas
• D) stick to the purpose
• E) create involvement

Comprehend the purposes of training objectives and their significance to trainers, trainees, and managers.

Identify components of a well-structured training objective.

Understand the process of preparing a Request for Proposal (RFP) for training services.

Analyze the effectiveness of error-management training compared to error-avoidant training, and understand their applicability.

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Definitions:

Public Opinion Survey

A method used to measure the opinions or attitudes of a population regarding specific issues or policies.

Simple Random Sample

A sampling method where each member of a population has an equal chance of being selected, ensuring that the sample represents the population accurately.

Pollsters

Professionals who conduct surveys or polls to collect public opinion data on various subjects, often related to politics or consumer preferences.

Survey

A method of gathering information by asking questions to a sample of people to infer about a larger population.