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In a TQM Program, What Is Benchmarking

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In a TQM program, what is benchmarking?

Understand the concepts of sampling and generalizability in psychological research.
Grasp the experimental method, including manipulation of the independent variable and measurement of the dependent variable.
Recognize the importance of random assignment and its role in controlling for confounding variables.
Identify different research methods (e.g., experiments, correlational studies, naturalistic observations) and their purposes.

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