In Which of the Following Ways Do Service Organizations Differ

question 130

Multiple Choice

In which of the following ways do service organizations differ from manufacturing organizations?

• A) In manufacturing organizations, the customer is directly involved in the production process.
• B) In service organizations, employees are generally more satisfied.
• C) In manufacturing organizations, the manufactured product cannot be placed in inventory.
• D) In service organizations, the customer is directly involved in the production process.
• E) In service organizations, the final product can be stored in inventory.

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Definitions:

Anthropology

The scientific study of humans, human behavior, and societies in the past and present.

Laboratory Studies

Research conducted in a controlled environment where variables can be manipulated and observed.

Scientific Thinking

An approach to understanding the world through observation, experimentation, and the systematic analysis of empirical evidence.

Organizational Behavior

A field of study that investigates the impact of individuals, groups, and structures on behavior within organizations, aiming to improve organizational effectiveness and employee well-being.