____________________ Tools and Techniques Apply to Services as Well as Manufacturing

question 95

Short Answer

____________________ tools and techniques apply to services as well as manufacturing.

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Definitions:

B₂B Buying

The process by which one business purchases goods or services from another business for use in production, resale, or general business operations.

B₂C Buying

The purchasing process in which businesses sell products or services directly to consumers, typically through retail or online channels.

B₂B Purchasing Process

The sequence of steps a business goes through to purchase goods or services from another business, often involving complex decision-making and multiple stakeholders.

Consumer Decision-Making Process

The stages a consumer goes through before purchasing a product, including problem recognition, information search, evaluation of alternatives, purchase decision, and post-purchase behavior.