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Table 12-7
The Flying Elvis Copter Rides
-Refer to Table 12-7.What is the value of R?
360-Degree Feedback
A performance appraisal method where an employee receives feedback from all directions - supervisors, peers, subordinates, and sometimes, clients.
Structured Feedback
A method of delivering specific, evidence-based observations and suggestions to improve performance or behavior.
Competencies
A set of defined behaviors, knowledge, skills, and abilities that are required for effective performance in a particular job role or task.
Active Listening
A communication technique that involves giving full attention to the speaker, understanding their message, providing feedback, and retaining the information conveyed.
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