The Major Determinants of the Quality of Your Relationships with Clients

question 4

Multiple Choice

The major determinants of the quality of your relationships with clients are

• A) the kind of person you are and your attitudes.
• B) your knowledge and counseling skills.
• C) your body language and facial expressions.
• D) your credentials.

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Definitions:

Entire Business

Refers to the complete scope or operation of a company, encompassing all its functional areas and activities.

Legal Costs

Expenses associated with the legal process, including lawyer fees, court fees, and other costs incurred during legal proceedings.

Unsuccessfully Defending

Pertains to an outcome where attempts to protect or assert a position, claim, or legal right do not succeed.

Intangible Asset

A non-physical asset having value due to its intellectual or proprietary characteristics, such as patents, trademarks, and goodwill.