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Marilyn's five-year old daughter has the flu and needs to be admitted to the hospital for dehydration.Marilyn wants to stay overnight with her in the hospital,but the head nurse refuses her request.When Marilyn comes to you for help,you find out the hospital procedure for overnights,then discuss this with Marilyn,and decide that you both should try to approach the head nurse about the situation.In this instance,you are using the following indirect client service:
Learning Objectives
Specific goals that define the desired outcomes of a learning process or educational activity, outlining what learners should know or be able to do afterwards.
Interpersonal Communication
The process of exchange of information, feelings, and meaning between two or more people through verbal and/or non-verbal methods.
Positive Reinforcement
A psychological strategy involving the presentation of a rewarding stimulus following a desired behavior to increase the likelihood of its recurrence.
EpiPen
A brand of epinephrine auto-injector used for the emergency treatment of severe allergic reactions (anaphylaxis).
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