________ Refers to the Psychological Effects of Being Faced with Two

question 40

Multiple Choice

________ refers to the psychological effects of being faced with two or more sets of incompatible expectations or demands, while ________ describes the difficulties of meeting these expectations.

• A) Role conflict; role overload
• B) Split-role conflict; performance pressure
• C) Role neurosis; role regulation
• D) Script-role conflict; role-script conflict

---

Definitions:

Non-Rational Escalation

The phenomenon of continuing a course of action even when it is not in one's best interest, disregarding rational analysis.

Ego

The part of the psyche that mediates between the conscious and the unconscious and is responsible for reality testing and a sense of personal identity.

Face Saving

Actions or strategies designed to preserve one's reputation or respect in the face of potential embarrassment or shame.

Overconfident

Having an excessively high opinion of one's abilities, performance, or situation, often without adequate justification.