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Lexus Inc. ,is interested in determining whether a potential new product will be preferred by customers,even before it is launched.Since customer reactions cannot be gauged at this stage,the firm can make use of _____ to gather pieces of information that can substitute for what it wants to learn.
Confederates
Individuals who are part of a group with a common purpose, often used in experimental research to simulate social interactions.
Likelihood
describes the probability of a particular event occurring within a set of circumstances.
Conformity
Conformity is the act of aligning one's beliefs, attitudes, and behaviors with those of a group or societal norms, often due to real or perceived group pressure.
Cognitive Dissonance
The psychological discomfort experienced from holding two or more conflicting beliefs, values, or attitudes.
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