[Solved] A disadvantage of using in-house people to report on customer problems is that: A)most in-house people have not spent any time with customers and end-users. B)each suggestion is usually someone's perception of what the customer problem is. C)technical people are not involved in the information gathering process. D)in-house people generally lack the skills required for analyzing customer problems. Music Training: The education and practice of skills related to performing, understanding, and creating music. Amateur Stargazing: The hobby of observing celestial bodies, such as stars, planets, and moons, usually with the naked eye or with telescopes, without professional equipment or expertise. Astronomy: The scientific study of celestial objects, space, and the universe as a whole. Telescope: An optical instrument designed for the observation of remote objects by collecting electromagnetic radiation.