Nancy, a Middle Manager, Wants to Use the Influence Tactic

question 19

Multiple Choice

Nancy, a middle manager, wants to use the influence tactic of legitimating to improve quality within her unit. Nancy, therefore:

• A) develops a large number of people within her network.
• B) does favors for people so she can call on them later.
• C) explains that top management wants quality improvements.
• D) consults regularly with group members.

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Definitions:

Vision Deficiency

A broad term covering any type of impairment in vision that cannot be corrected completely with glasses, contact lenses, or surgery.

Rods

Photoreceptor cells found in the retina of the eye that are responsible for vision at low light levels.

Cones

Photoreceptor cells in the retina sensitive to color and detail, functioning primarily under well-lit conditions.

Auditory Cortex

This is the part of the brain that processes auditory information, essential for hearing.