When Attempting to Resolve Conflict Between Two Group Members, the Leader

question 9

Multiple Choice

When attempting to resolve conflict between two group members, the leader is advised to

• A)use a win-lose approach.
• B)use confrontation and problem solving.
• C)modify the organization structure.
• D)work with each side alone to reach a solution.

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Definitions:

Overriding Desires

Overriding desires refer to primary or dominant wants or needs that take precedence over others.

Self-values

Self-values pertain to an individual's core beliefs and principles that guide their behavior and decision-making.

Self-concept

An individual's perception of themselves, including their beliefs, feelings, and thought processes about who they are.

Self-esteem

An individual's subjective evaluation of their own worth or the degree to which they hold themselves in high regard.